A message from the COJ Department of Development Planning
ALTERNATIVE SERVICE DELIVERY IMPLEMENTATION PROTOCOLS
The Department of Development Planning has initiated a series of Alternative Service Delivery Implementation Protocols to maintain the
service delivery to residents/customers and stakeholders. Given the challenges the department and the City is experiencing, the department is striving to provide service with minimal disruption and delay residents and customers.
A key component of the protocols is access to key personnel within the department. Read the memo from Mr Zunaid Khan,
Executive Director: Department of Development Planning, with the relevant contact information here:
DP Service Delivery Protocols Memo 29 September 2023